DME Audit Defense · DME MAC · ZPIC/UPIC · RAC · Proof of Delivery · HCPCS

DME Audit Defense Attorneys

Defense for DME suppliers facing DME MAC, ZPIC, UPIC, and RAC audits.

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Audit Hotline - Direct Line
(800) 345 - 4125
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DME Audit Defense Briefing

Audit Contractors and Defense Scope

Durable medical equipment (DME) suppliers face concentrated audit risk across DME MAC contractors, ZPIC/UPIC integrity investigators, RAC contractors on the postpayment overpayment side, and DOJ Civil Division on the False Claims Act side.

The substantive defense framework comes back to a small number of recurring categories: signature documentation, proof of delivery, HCPCS code accuracy, medical necessity documentation, and the underlying physician orders. Health Law Alliance defends DME suppliers across all four contractor types and the parallel FCA track. Defense framework starts at the AOB and POD record.

$4.7M
OptumRx Demand Reduced to $180K
96%
Reduction of a $4.7M OptumRx Demand
2,000+
Audits Overseen by Our Bench
Immediate
Response - Audit Notices Don't Wait
Former officials from the agencies & PBMs auditing your pharmacy
U.S. Department of Justice
DOJ
FBI
FBI
HHS OIG
HHS-OIG
DEA
DEA
OptumRx
OptumRx
McKesson
McKesson
NAMFCU
NAMFCU
U.S. Treasury
Treasury
Client Reviews
What Clients Say
5.0
"By the time the audit letter arrives, you have 30 days. The pharmacies that win are the ones that mobilize in the first 72 hours."
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Illustrative stack of legal and medical records prepared for document review
Document review · Illustrative image, not a client record
Document Review

The document response shapes the next procedural stage

The first response is not a routine administrative task. It establishes the documents, timing, and record the contractor can later use in its findings and on appeal.

Notice and deadlineIdentify the review posture and protect the earliest response window.
Contractor and review typeConfirm whether the matter is a document request, prepayment review, postpayment review, or focused medical review.
Scope and requested recordsReview the claim universe and the requested records before producing a file that cannot be taken back.
The HLA Defense Process
A four-stage protocol built by the people who ran these audits

Our bench includes a former federal prosecutor who served as Chief Compliance Officer of UnitedHealth Group, OptumRx’s parent company. We know the audit workflow because we wrote it. This is how we dismantle it.

  • Notice triage & deadline lock
  • Chart-level defense build
  • Level-1 & Level-2 appeal response
  • Litigation & regulatory containment
Conference room
Where defense is built
01
Notice triage & deadline lock

Within 24 hours: parse every deadline in the audit notice, place a litigation hold on the claims at issue, and preserve adjudication logs before the PBM rotates them out.

02
Chart-level defense build

Claim-by-claim reconstruction: prescriber PA rationale, plan criteria at time of fill, BMI/A1C/comorbidity support, step-therapy chain, and compounding regulatory posture. Every flagged script gets its own defense memo.

03
Level-1 & Level-2 appeal response

We draft and file the written appeal, quantify the PBM's extrapolation errors, and negotiate directly with the auditor and network relations - using relationships and playbooks from our time inside the PBM.

04
Litigation & regulatory containment

If the PBM refuses a reasonable resolution, we file in federal court and pair the suit with regulatory defense at DEA, FDA, and the state board - so a PBM dispute does not escalate into a license action.

Health Law Alliance attorneys
The HLA Bench

The HLA DME Audit Defense Team

Health Law Alliance handles the response and any parallel appeal, licensing matter or referral as one coordinated matter, so the strategy does not change hands as the matter moves between forums.

The bench includes a former Assistant U.S. Attorney nominated for the DOJ Director's Award, senior healthcare-company counsel, and attorney-providers with experience across healthcare audits and investigations.

Health Law Alliance

Firm record

5,000+Matters handled
2,500+Clients represented
2,000+Audits overseen
ImmediateAttorney response
Former professional experience

Where Our Attorneys Served Before Health Law Alliance

Department of Justice Former Assistant U.S. Attorney
Drug Enforcement Administration Former DEA Diversion Control Program Manager
OptumRx Former senior executive experience
McKesson Former healthcare-industry experience

Agency and company marks identify former professional experience of individual HLA team members. They do not imply affiliation, endorsement, or a client relationship.

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Get a free, privileged review of your matter before you respond

Before you write a single page of your written response, have a privileged conversation with attorneys who have overseen 2,000+ audits - from both sides of the table. Free, confidential, no retainer.

Under audit? Speak with an attorney today.