Payor Disputes
Disputes with private insurers, Medicare Advantage plans, and Medicaid MCOs over claim denials and recoupments.

UPIC Requests for EHR Access, Audit Trails, and Metadata
When a UPIC asks for EHR access, an audit trail, or chart metadata, scope and production choices shape what the reviewer finds and…

UPIC Reopenings: How Far Back Paid Claims Can Be Reviewed
A UPIC reopening of a paid claim runs on the 42 C.F.R. 405.980 standard, not a fixed lookback number, and it is not the sample per…

UPIC Records Requests Versus OIG Subpoenas: What Compels Production
A UPIC records request and an HHS-OIG subpoena rest on different legal authority and carry different consequences for non-producti…

UPIC Medical Review: Nurse Reviewers and Contractor Medical Directors
How a UPIC medical necessity denial moves from coding staff to a nurse reviewer to a contractor medical director, and what a rebut…

Medicare Waiver of Recovery and Limitation on Liability
Waiver of recovery and limitation on liability can each eliminate a Medicare overpayment demand, but they turn on different proof…

UPIC Audit Results Letters: Reading the Findings and Responding
A UPIC review results letter states claim-by-claim findings, the error rate, and any extrapolated overpayment before the file reac…

UPIC Audits When a Third-Party Billing Company Prepared the Claims
The provider stays the party of record when a UPIC audits claims a third-party biller prepared. What to gather, what contract term…

Responding to a Draft Medicaid Audit Report
A draft Medicaid audit report sets the record the rest of the case works from. Letting the response window pass turns findings int…

The RAC Discussion Period: Raising Issues Before the Demand Letter
The 30-day RAC discussion period runs on the review results letter, not the demand letter, and it does not pause the separate 120-…
